Returns & Exchanges
Cancellation or refusal of an order or return of material (freight prepaid) shall only be allowable with Sole Images approval.
All return goods are subject to a minimum 20% restocking charge or the supplier’s return charge in effect at the time of return. There is no return or restocking for Buyer’s custom orders. Sole Images specifically maintains the right to keep any deposit or downpayment paid onto Sole Images by Buyer, and by doing so, Sole Images does not limit, forego or waive any claim or other remedies it may have for damages against Buyer.